If you are purchasing through one of our participating distributors you will arrange delivery as normal with them.
If you are purchasing direct from the Junckers Outlet the delivery will be through a third party courier called DSV. The deliveries will be kerb side to the agreed address and prearranged via email and/or telephone for morning (9am – 1pm) or afternoon (12 – 4pm) on a specific date. It is very important you are there to receive the goods and have the manpower in place to take the goods inside making sure they are kept dry at all times.
Standard cost for delivery is €150.
Any additional delivery requirements may incur further costs and will be quoted on an order by order basis.
It is important to inspect all your goods as they are being delivered. The DSV Delivery driver will ask you to sign a POD (Proof of Delivery) document to record he has delivered the goods into your care in good condition. It is important to check your goods against the quantities of your sales order, making sure none of the packs are damaged, missing or wet.
If you see something damaged or incorrect it is important you write this issue on the POD document beside where you are about to sign. E.g. 1 pack damaged.
We will take control of issue from that point and sort out what is required to fix your order.
If the goods are damaged or missing and there is no information on the POD to support this then it will be difficult to determine when and where this has happened. In this case the liability of damage will be with the customer.