STANDARD CONDITIONS FOR SALE

Full details are available from the company on request. 

1. BASIS OF CONTRACT

The Company will sell and the Customer will purchase the supplies in accordance with any written order of the Customer which is accepted by the Company subject to these conditions which will govern the contract to the exclusion of any other terms and conditions.

  • 1.2 No variation to these conditions will be binding unless agreed in writing.
  • 1.3. Any recommendations given by the Company or its employees or agents to the Customer or its employees or agents as to the storage, applications, suitability or use of the supplies (including quantities) which is not confirmed in writing by the Company is followed entirely at the Customers own risk, and the Company will not be liable for any such recommendation which is not so confirmed.
  • 1.4 Any typographical, clerical or other error or omission in any literature, document or information issued by the Company will be correctable without any liability on the part of the Company.

LEGAL NOTICE AND PRIVACY POLICY

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ORDERS AND SPECIFICATIONS

Subject to the Conditions the quantity, quality and description of and any specification for the goods will be those set out in the Company’s quotation or Order Acknowledgment or as otherwise agreed or accepted by the Company in writing.

All dimensions quoted are nominal only and standard sizes may be changed by the Company without notice.

Supplies are provided subject to the grading rules applicable in the country of manufacture.

CUSTOMER RETURNS

Upon delivery of your order, you have 14 calender days to decide if you are satisfied with your purchase and would like to keep your.

Please ship your return no later than 14 days after you have received your order. The goods must be returned in the same condition and quantity as delivered. The right to return the goods lapses if you use the item in a way that clearly impairs the sales value significantly.

Costs for the return is carried out by yourself.

The returned goods are sent to: Junckers A/S, Værftsvej 4, DK-4600 Køge.

If you want to make use of your right to return your order, you can get help at bestilling@junckers.com or on tel. +353 1 4622580. Where we can guide you through.

Once we have received the returned goods and checked that it meets the conditions for the right of withdrawal to be used, the full purchase price will be refunded to you via the same payment method used for the purchase, which take up to 7 working days.

If we believe that the conditions are not met, we shall contact you with a reason for this.

Please always enclose a copy of the invoice and a copy of any prior correspondence, etc. Note: We do not accept packages sent by courier cash on delivery.

The Customer is legally bound to purchase the Supplies comprised in the Contract and no return will be accepted without the Company’s prior consent in writing.

DAMAGED GOODS

The customer must notify Junckers in writing: All visible damage must be marked clearly on the Proof of Delivery Document on receipt of the goods and sent to Junckers immediately, including a copy of the CMR, stating Junckers invoice number and order number. Junckers must be informed of any unseen damage within 1 calendar days of the date of receipt of the goods, stating Junckers invoice number and order number.

Advice in writing will be sent from Junckers to the customer to inform them what to do with the goods. If the goods are being returned, a Return Authorisation number will be issued and collection arrangements will be made in conjunction with the customer. Should Junckers attempt collection and for any reasons are unable to collect the goods from the customer’s premises, the customer will be liable for any charges.

Goods dispatched in error by Junckers or incorrectly delivered goods by Junckers. Any goods received by the customer which have not been ordered, or any shortages in delivery or any incorrectly delivered goods should be reported to Junckers within 1 working days of receipt of goods.

The dispatch note must be marked “goods dispatched in error” or “shortage in delivery” or “incorrect delivery” against the item when being signed for.

Advice in writing will be sent by Junckers to the customer to inform whether to destroy or return the goods. The goods must be kept in a dry place until collected and in a saleable condition.

If the goods are to be returned, a returns advice note will be raised and collection arrangements will be made in conjunction with the customer. After the collection date has been agreed, if for any reason the goods are not on site, or not found for return, the customer will be liable for any carriage charges and cost of the materials.

Any products from the Design Collection or products with special features which have been specially made cannot be returned. We will accept a cancellation without charge on these special products up to 2 weeks prior to dispatch.

OPTION 1

The customer or their own carrier service can arrange for any goods over- ordered or incorrectly ordered to be returned to our factory.

All returns are to be made by the customers own transport.

These goods will only be accepted if prior notification in writing has been confirmed by Junckers stating invoice number.
The goods must have been kept in a dry place and be in a saleable condition on arrival at Junckers premises.

All hauliers must, when returning goods, report to the warehouse office for authorisation and unloading. The goods must have been purchased and subsequently invoiced within the last 3 months. A 30% handling charge is applicable.

OPTION 2

Junckers will arrange for any goods overordered or incorrectly ordered to be returned. These goods will only be accepted if prior notification in writing has been confirmed with Junckers stating invoice number. The goods must have been kept in a dry place and be in a saleable condition on arrival at Junckers premises. The goods must have been purchased and subsequently invoiced within the last 3 months. A 30% handling charge is applicable plus the costs involved in collecting the goods and returning them to our factory.

This will be agreed on each and every case before the goods are collected by Junckers Ltd.

The Company will not in any event be liable for loss of profit, injury, damage or any consequential or specific loss or damage sustained by the Customer how so ever arising and in no event will the Company’s liability exceed the invoiced price of the goods.

RISK

The Customer will insure the Supplies against loss or damage in their full invoice price in the joint names of the Company and the Customer from Delivery until payment in full has been made.

DELIVERIES

When carriage is arranged by the Company, delivery will be deemed to take place at the moment when possession or control of the Supplies is offered or transferred to the Customer or its agent at a delivery Address before offloading or otherwise. When carriage is arranged by the Customer, the delivery will be deemed to take place when possession or control of the Supplies is passed by the Company to the carrier.

GENERAL INFORMATION ON JUNCKERS WOODEN FLOORS

14 x 129 MM SOLID 2 STRIP

Lengths: 1.83 m and shorter
Content per pack 1.89 m², 8 boards 1.83 m long.
Content per pallet: 40 pk. = 75.6 m²
Some packs of 14 mm flooring may include shorter length boards.

Weight per m²
Beech: 10.2 kg.
Ash: 9.6 kg.
Oak: 9.9 kg.

22 x 129 MM SOLID 2 STRIP

Lengths 3.70 m / 1.83 m / 0.90 m
Content per pack: 4 boards 3.7m long = 1.91m² / 8 boards 1.83m long = 1.89m²
Black Oak: Lengths 1.83 m and shorter.
Content per pack 1.89 m²
Some packs of 22 mm flooring may include shorter length boards.

Weight per m2
Beech: 16.2 kg.
Ash: 15.2 kg.
Oak: 15.7 kg.

15 x 129 MM PLANK

Oak, Oak Nordic and Black Oak
Weight per m²: 10.8 kg.
Content per pack: varies from 1.16 to 1.94 m² per pack. 6 layers of floor boards per pack
Content per pallet: 40 pk. Please contact us for information with regards to m² per pallet.
The boards are supplied in random lengths from 600-2500 mm. Board length/pack size determined by availability at time of dispatch.

20.5 X 140 MM OAK AND ASH

Weight per m²: Oak 14.7 kg. Ash 17.2 kg.
Content per pack: Varies from 1.26 to 2.52 m² per pack. 6 layers of floor boards per pack.
1 layer can include mixed lengths
Content per pallet: 42 pk. Please contact us for information with regards to m² per pallet.
The boards are supplied in random length from 600 – 3000 mm.
Board length/pack size determined by availability at time of dispatch.

20.5 x 140 MM BLACK OAK

Weight per m²: 14.7 kg.
Content per pack: Varies from 1.26 to 2.02 m² per pack. 6 layers of floor boards per pack.
1 layer can include mixed lengths
Content per pallet: 42 pk. Please contact us for information with regards to m² per pallet.
The boards are supplied in random length from 600 – 2400 mm.
Board length/pack size determined by availability at time of dispatch.

20.5 x 185 MM OAK BOULEVARD

Weight per m²: 14.7 kg.
Content per pack: Varies from 1.11 to 2.22 m² per pack. 4 layers of floor boards per pack.
1 layer can include mixed lengths
Content per pallet: 42 pk. Please contact us for information with regards to m² per pallet.
The boards are supplied in random length from 600 – 3000 mm.
Board length/pack size determined by availability at time of dispatch.

20.5 x 185 MM BLACK OAK BOULEVARD

Weight per m²: 14.7 kg.
Content per pack: Varies from 1.11 to 1.78 m² per pack. 4 layers of floor boards per pack.
1 layer can include mixed lengths
Content per pallet: 42 pk. Please contact us for information with regards to m² per pallet.
The boards are supplied in random length from 600 – 2400 mm.
Board length/pack size determined by availability at time of dispatch.

TWIN HERRINGBONE 14 X
129MM

Weight per pack: 13,6 kg.
Content per pack: 1,33 m²
20 boards per pack.
Thickness: 13.8 mm (±0.2 mm)
Width: 129.0 mm (±0.2 mm)
Length: 516.6 mm (±0.2 mm)
Content per pallet: 30 packs = 39,9 m2

TWIN HERRINGBONE 22 X 129MM

Weight per pack: 19,4 kg.
Content per pack: 1,20 m²
18 boards per pack
Thickness: 21.8 mm (±0.2 mm)
Width: 129.0 mm (±0.2 mm)
Length: 516.6 mm (±0.2 mm)
Content per pallet: 30 packs = 36 m2

Sales & delivery terms

Delivery terms

If you are purchasing through one of our participating distributors you will arrange delivery as normal with them.

If you are purchasing direct from the Junckers Outlet the delivery will be through a third party courier called DSV. The deliveries will be kerb side  to the agreed address and prearranged via email and/or telephone for morning (9am – 1pm) or afternoon (12 – 4pm) on a specific date. It is very important you are there to receive the goods and have the manpower in place to take the goods inside making sure they are kept dry at all times.

Standard cost for delivery is €180 + a handling fee of €20 

Any additional delivery requirements may incur further costs and will be quoted on an order by order basis.

It is important to inspect all your goods as they are being delivered. The DSV Delivery driver will ask you to sign a POD (Proof of Delivery) document to record he has delivered the goods into your care in good condition. It is important to check your goods against the quantities of your sales order, making sure none of the packs are damaged, missing or wet.

If you see something damaged or incorrect it is important you write this issue on the POD document beside where you are about to sign. E.g. 1 pack damaged.

We will take control of issue from that point and sort out what is required to fix your order.

If the goods are damaged or missing and there is no information on the POD to support this then it will be difficult to determine when and where this has happened. In this case the liability of damage will be with the customer.

Payment

We accept most major payment methods:

  • Credit Card – Mastercard / VISA
  • iDeal
  • PayPal
  • Klarna Pay Later
  • SOFORT Banking
  • Bancontact
  • Bank transfer

Shipping

All goods once manufactured and packed leave Denmark on a Thursday and will be delivered in Ireland by the following Friday.

You will receive an email from Junckers stating the date and time slot of your delivery.

If there are any issues with goods in transit e.g. ferry delays - we will contact you to rearrange your delivery slot at least 2 days in advance.

It is important you are at home to take receipt of your goods. Please take the time to check your delivery against your sales order because once the driver has left the goods are your responsibility.

Standard delivery charges:

Ireland and Northern Ireland is €180

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